Here are the official Apple links you need to start a mail-in repair for your iPad (AppleCare included):
๐ Official Apple iPad repair & mail-in service page
๐ iPad Repair and Service (Apple Support) โ Start the process to schedule a repair or send your iPad in by mail. Youโll sign in and choose mail-in as an option.
๐ General Apple repair portal
๐ Apple Repair & Service (All Devices) โ Same Apple system, just starts repair for any Apple device including iPad.
๐ Contact Apple Support if you want help or have issues
๐ Contact Apple Support (chat/phone/repair) โ Use this to chat with Apple if the online repair request isnโt working or you need help getting the mail-in box.
๐ Express Replacement Service (AppleCare benefit)
๐ iPad Express Replacement Service (Apple Support) โ If you want Apple to send you a replacement first (then you return the broken one).
โ Quick tips
- You do NOT just mail it yourself โ Apple sends a prepaid box/label after you start the repair request online. ย
- If you donโt get the box or label, you can contact Apple Support and theyโll resend it. ย
Hereโs exactly how to get that iPad fixedโfast, clean, zero stress.
OPTION 1 โ MAIL-IN (YES, YOU CAN ๐)
You do not need to walk into a store.
How it works:
- Go to Apple Support
- Choose iPad โ Repairs & Physical Damage
- Sign in with your Apple ID
- Pick Mail-in Repair
- Apple sends you a prepaid box
- Drop it off โ they fix it โ ship it back
โฑ Typical turnaround: 3โ7 business days
๐ธ Cost: $0โ$49 depending on your AppleCare+ plan and damage
OPTION 2 โ APPLE STORE DROP-OFF (FASTEST IRL โก)
If you want human contact + speed:
- Open the Apple Support app
- Book a Genius Bar appointment
- Bring:
- iPad
- Apple ID login
- (Charger optional)
Sometimes they swap it same day if itโs bad enough.
Instant dopamine.
OPTION 3 โ EXPRESS REPLACEMENT (GOD MODE ๐ง ๐ฅ)
If you have AppleCare+ with Theft & Loss or eligible plan:
- Apple ships you a replacement iPad FIRST
- You send the broken one back after
โ ๏ธ Temporary credit-card hold required
๐ฅ Fastest possible solution
WHAT TO DO RIGHT NOW (NO THINKING)
๐ Open Apple Support app
๐ Tap iPad โ Repairs โ Mail-in or Store
๐ Done
If you want, tell me:
- iPad model
- Screen cracked or body bent?
- AppleCare+ or standard AppleCare?
Iโll tell you which option dominates for your exact case ๐ฆพ๐ฑ