5 Ways How to Deal with Pissed Off People (after taking their photo)

by Eric Kim on February 22, 2011

Turn that Frown Upside Down!

"Turn that Frown Upside Down!" - Los Angeles. Click to read more.

A question that I often get from my readers regarding street photography is how I deal with people who are either disgruntled or pissed off after I take their photo. Fortunately enough, I rarely get approached by people after I take their photo. This is due to the fact that I often avoid eye contact with my subjects, and carry myself if I was taking a photo of someone else.

However I still have encountered people who get pissed off after I take their photo. Therefore I came up with some things that I have done which helped me deal with these people. Read more to see tips that you can do when encountering upset or belligerent people.

1. Pretend that you’re a photography student

Jack Laxer

"Jack Laxer" - 3d Photographer in LA

For some reason, students always get off the hook for doing everything. If you take a portrait of a random person and they are upset, simply explain that you are a photography student and that you have to do an assignment of shooting portraits of people in the streets. Most people when they hear this will reply something like, “Oh– okay just wondering.” Students seem harmless.

Feel guilty of lying to people? Well, this is technically a half-lie, as we are all photography students (as we are constantly learning photography everyday).

2. Give them your business card

Moo Phototo Business Cards. Photo Credit

If you haven’t made any business cards for your photography yet, I suggest you do it now. I highly recommend Moo Business cards, as you are able to print your own photos on the back of your cards. If you take a photo of a person and they are upset, offer to email them the photo. Interestingly enough, people like having photos of themselves (think about the great feeling of being tagged on Facebook). This gesture shows that you mean no harm, and that you are a legitimate photographer (not some random creep).

3. Delete their photo

Lost in Thought

"Lost in Thought" - Santa Monica

Whenever I am out for an entire day shooting, I typically only get 1-3 “keepers.” Therefore if just one person approaches me and asks me to delete their photo, I usually do. There is a small probability that the photo I just took of that person is going to be a special image.

However, if it is a really good photo, I often refuse–which brings me to my next point.

4. Know your rights

I'm a Photographer, Not a Terrorist!

United States:

If you are in America, below are your rights: (you can print out the list here).

1. You can make a photograph of anything and anyone on any public property, except where a specific law prohibits it.

i.e. streets, sidewalks, town squares, parks, government buildings open to the public, and public libraries.

2. You may shoot on private property if it is open to the public, but you are obligated to stop if the owner requests it.

i.e. malls, retail stores, restaurants, banks, and office building lobbies.

3. Private property owners can prevent photography ON their property, but not photography OF their property from a public location.

4. Anyone can be photographed without consent when they are in a public place unless there is a reasonable expectation of privacy.

i.e. private homes, restrooms, dressing rooms, medical facilities, and phone booths.

5. Despite common misconceptions, the following subjects are almost always permissible:

* accidents, fire scenes, criminal activities
* children, celebrities, law enforcement officers
* bridges, infrastructure, transportation facilities
* residential, commercial, and industrial buildings

6. Security is rarely an acceptable reason for restricting photography. Photographing from a public place cannot infringe on trade secrets, nor is it terrorist activity.

7. Private parties cannot detain you against your will unless a serious crime was committed in their presence. Those that do so may be subject to criminal and civil charges.

8. It is a crime for someone to threaten injury, detention, confiscation, or arrest because you are making photographs.

9. You are not obligated to provide your identity or reason for photographing unless questioned by a law enforcement officer and state law requires it.

10. Private parties have no right to confiscate your equipment without a court order. Even law enforcement officers must obtain one unless making an arrest. No one can force you to delete photos you have made.

These are general guidelines regarding the right to make photos and should not be interpreted as legal advice. If you need legal help, please contact a lawyer.

Britain:

If you are British, print out this list. You can also see your rights below:

Other Countries:

Read the comments on the bottom of this blog post I did a while back, where many people from other countries contributed their knowledge.

5. Smile

Cute as a Button

"Cute as a Button" - Sunset Blvd.

I know that I have said this before, but I can’t say it enough times. There is nothing as powerful as the effect of a smile. Even smiling at somebody frowning or pissed off will make them ease up a bit. How can you be suspicious of somebody who is smiling at you? Make sure you smile when doing any of the above points (or your own technique). And don’t make it a fake smile either, because people can spot fake smiles a million miles away.

So have you ever encountered some people who were pissed off after you took their photo? How did you react or deal with them? Share your tips and insights below!

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  • http://thegrabble.com King

    Pretend I don’t speak English. Or any spoken language. (I’m mute!)

    • http://heejennwei.blogspot.com/ heeJW

      that always works for me! also i always give’em a smile after their portrait on street :)

  • http://blog.rooshphotography.sg Roosh

    Smiling has always helped me at my events when I’m looking for candids.

    If they catch me shooting though, sometimes I’ll pretend to look at whatever that’s behind them once I move my eye away from the viewfinder. And then I’ll take a real photo of whatever that’s behind them. And I’ll move away after that.. with my heart beating rapidly of course! =)

    Roosh

    • http://www.erickimphotography.com Eric Kim

      Great minds think alike ;)

  • http://williambeem.com William Beem

    You’re slightly incorrect in some of your statements about rights. Even on private property, you have the right to take photographs, even if they ask or tell you to stop. Let’s face it, photography is legal. They have no right to tell you what you may do with your property (the camera).

    A property owner does have the right to order you to leave their property, and would likely do so if you kept taking photos after they asked you to stop. If you do not leave, then you are trespassing and they have the right to call the cops on you.

    So when you get down to it, owning property does NOT allow someone to prevent you from taking photos. All they can legally do is evict you from their property. That may have the intended result, but it’s an important difference.

    After all, what else are they going to do? If they try something physical against you, then that’s a battery charge against them.

    • http://www.erickimphotography.com Eric Kim

      Thanks for the info William! :)

  • http://www.lightcapturestudio.net patrick

    another handy thing to keep on you is a miniphotobook of your work handy.

    It can be used as an intro to what and why you are photographing strangers on the street. and that you are not a creeper.

    =)

  • http://www.sanfranciscodailyphoto.com/ Manuel

    Great list, as always!

    I got in trouble once after deleting a photo of a complainer. Apparently, deleting the photo to him was an acknowledgement that I should not have taken it in the first place. So, I won’t do that again. ;-)

  • DaleG

    I was visiting in another city, and my wife was with me. She was in a store shopping and I was outside taking shots of building angles and street traffic. A lady in one car saw me shooting her as she passed and came back to find me (in a rather upset mood). After she confronted me I was honest with her “I’m practicing shooting street scenes, would you like to see?” After showing her on the back of the camera she calmed down and was quite civil. She even offered directions to areas of interesting architecture. Moral of the story: be honest and upfront.

  • http://www.85mm.ch Thomas Leuthard (85mm)

    6. Run away…
    7. Don’t care about it and walk away…
    8. When you have 2 card slots, show them the content of the other card

    I never get in eye contact with the subject (only through the lens). After I took the photo, I walk away without taking notice of the person. This helps in most of the ways.

    • http://www.erickimphotography.com Eric Kim

      I was hoping you would respond on this Thomas– you are the master of this :)

  • http://www.gumanowphotography.weebly.com Gary Gumanow

    If someone asks me if I took their picture, sometimes I reply “Yes, you guys looked so great, I couldn’t resist.” But I try not to talk, try to look past them if I think there is going to be a confrontation.

    One time, I shot a guy that was hitting on an attractive woman outside a coffee shop. I don’t think he should have been there and was nervous about being in caught in the act. He came up to me in the coffee shop asking me what I thought I was doing. My wife came in between us and said, “Do you know who you are talking to? Do you know who this is man is? You better back off!” And he did. Sometimes it helps to have a posse with you. :-)
    Here’s the shot: http://www.flickr.com/photos/gumanow/1651389903/

  • http://www.flickr.com/photos/lempkin/ Lempkin

    The smile usually works, especially if you have good social skills. Sometimes people will even ask you to email a copy to them. With the exception of those few borderline sociopaths that you will encounter in every aspect of life, I believe most (normal) people would rather avoid ugly confrontations in public. Knowing your rights is also very important, but I don’t think it’s worth it to press your luck with cops. They’re not the least bit interested in hearing your interpretation of your rights, and if they believe you’re defying them you’re likely to spend more time sitting in police station than out on the street taking pictures that day.

  • http://www.5thPhotography.com Steph

    It’s cliche, I know, but NICE POST! :) So, I just came across your blog while reading a ppmag.com article about CommentLuv. Anyhow, you’re actually quite funny! We here at 5th Photography like it!

    You and others have already said it in this post/comment string, but avoiding eye-contact is prime…look “passed them” or position them to the left or right of the frame…they often won’t even suspect they’re in it. :)

  • http://www.preciousthingsphotography.com/blog Gen

    You had me laughing at the not making eye contact and pretending that you were taking a photo of someone else. Although I can’t do that in my market, I do it all of the time when I’m out in public and have to capture something using my phone’s camera. :)

  • http://twitter.com/basslabbers Bas

    Tip #6
    Don’t be afraid. Fear is your worst enemy on the street. (If fear guided me I would not be able to take this image: http://www.flickr.com/photos/slabbers/5484447968/ )
    A stand-off followed, I won…

  • http://www.john-roy.com John O. Roy

    As far as deleting images, if I have an image that I know is good, I switch memory cards and use a recovery software to get it back.

  • http://portostreetshooting.blogspot.com/ grouchomarx

    Once I was caught taking a picture of a real nun who was close to a guy dressed as a devil. The guy didn’t like. I had to delete the picture. That would be a lovely picture…

    Boooooo!

    grouchomarx

  • paolo

    well, things are different in my country (philippines)…you have to shoot fast enough to prevent them from smiling and posing when they spot you. I once shot a group of construction workers up a scaffolding when one of them spotted me. One of the guys who looked like a thug called his co-workers and evertone stopped what they were doing, turned to the camera and smiled and posed…there goes my street shot….

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