More complicated is worse. 
OK, for the most part I’m a new fan of the new iOS, but the real big issue here is this will towards customization is the wheel towards bad chaos and complication, even me, I am one of the most adept techy people that I know, but all of this new customizable nonsense in the new iOS is really bad. It’s even in some ways more complex than an android phone now?
 I think for the most part, the general idea of customization is good. To be able to personalize something is very empowering, and feels good. The feeling of freedom power and control.
The double edged sword is that the more you give the ability to customize and edit things, like these really weird widgets on the iPhone, which I think was a bad idea… You just make things more complicated. You add more distractions to peoples lives, rather than simplifying it.
What we should be trying to do is trying to simplify everything. To make things more simple more streamlined, more direct. Rather than adding additional complications, maybe to just Sell more iPhones?
What is the true motive here? 
I think the honest thing that we have to always think and consider is the true motivation behind things. For example, even though I love apple, I am also very suspicious. Whenever they add new feature function or update, how much of that is to actually improve your life, versus, give people a superficial reason to upgrade to something new?
, When Apple introduced the action button in the top left corner, and then they added the new button in the bottom right corner for the camera I am confused myself… One of the appeals of the new action button in the top left corner that you could make it open your camera. But now that you have a dedicated camera button in the bottom right corner, it confuses me. And still, I am used to opening up the camera from the lock screen, to solid hold the button in the bottom right corner when I raise the iPhone, not the camera control in the bottom right corner, which I suppose might have to get used to?
But also a very confusing thing for me was the whole time I assume that the camera button in the bottom right corner would just be a touch thing, not a haptic button thing. I thought it was all a touch bar in the bottom right corner, not a clickable physical button? 
I then suppose the issue here is that rather than streamlining people‘s lives are making things simpler and better, by adding more complication more features more functions more buttons more controls… You actually do the opposite things; positively make their life worse?
Therefore, even though the intention may be to give people more control freedom joy… If in reality you’re just making things worse more complicated more complex and confusing for people… You’re actually making their life worse?
As a consequence, maybe the critical thing then to consider and assess… More complication, worse life.